Accessibility statement
We want everyone to be able to use our website and book their car in with us, whatever their ability or the device they use. This statement explains what we do, what we know still needs work, and how to get help.
Last updated: 25 October 2026
Our aim
We aim for this website to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA. We built it with that in mind and keep checking it as we add new pages, but we can't promise every part meets the standard yet.
What you should be able to do
- Zoom in up to 200% without text disappearing or overlapping.
- Move around the site using only a keyboard, with a visible focus outline on links and buttons.
- Use the site with a screen reader, such as VoiceOver, TalkBack or NVDA.
- Read text with good colour contrast against the background.
- Turn off most moving animation by switching on "reduce motion" in your device settings.
- Understand images through text descriptions (alt text).
What we know needs work
- Some tools on the site come from other companies, such as online booking, live chat and maps. We choose providers that take accessibility seriously, but we don't control how those parts work.
- Some older images and graphics may have text that a screen reader can't read in full. The same information is always in the page text or available from us.
- Some of our blog graphics show information as a picture. Each one has a description, and the main points are written in the article too.
If you find a problem that isn't listed here, please tell us so we can fix it.
Booking without the website
You never have to use the website to book. You can call us on 07385 295931, email info@h2mechanics.co.uk, or come to the workshop and we'll book you in in person. If you'd like a quote, invoice or job sheet in large print or another format, just ask.
At the workshop
Our workshop is at Unit 1, Topley House, 52 Wash Lane, Bury BL9 6AS, with free parking out front. If you have any access needs when you drop off or collect your car, let us know when you book and we'll do our best to help, for example by meeting you at your car.
Tell us about a problem
If something on this website is hard to use, or you need information in a different format, contact us:
- Phone: 07385 295931
- Email: info@h2mechanics.co.uk
Please tell us the page and what went wrong. We'll reply within 5 working days.
Your legal rights
Under the Equality Act 2010, businesses must make reasonable adjustments so disabled people can use their services. If you're not happy with how we've responded, see our complaints procedure. You can also get free advice from the Equality Advisory and Support Service (EASS) at equalityadvisoryservice.com.
Questions about this?
Monday to Saturday, 09:00 to 18:00. Most things are sorted with one call.
